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02 / Marketing

Marketing is about relationships.

Driving Australia's most recognised specialist four-wheel drive brands. The whole stack, built and run in house.

Three generations of diesel expertise at Berrima Diesel Service
·Three generations of diesel expertise,
Berrima Diesel Service, since 1956.

Berrima Diesel Service, the long view.

Berrima Diesel Service is our family-owned and operated business, about 100km south of Sydney.

Driving Australia's most recognised specialist four-wheel drive brands. The whole stack, built and run in house.

The role is end-to-end. Brand strategy, website development, social media, content marketing, packaging, customer communications, press relations, and the practical day-to-day of keeping the marketing function humming in a small, busy specialist business. Every part has been built and managed in-house.

What makes this combination unusual is the blend of a formal degree in social marketing and behaviour change with practical execution in a niche industrial market. Academic rigour meets the reality of small business: limited time, clear ROI, real customer relationships.

Visit Berrima Diesel
20+
Years leading marketing across digital, print, social, and brand strategy
100k+
Social media followers across Berrima Diesel channels
65+
Years of combined diesel expertise behind the brand

Disciplines

M / 01
Brand Strategy
Positioning, voice, visual system, identity rollout
M / 02
Web Development & CMS
berrimadiesel.com, from architecture through content
M / 03
Social Media
Multi-channel: Facebook, Instagram, YouTube, audience 100k+
M / 04
Content Marketing
Technical guides, video, customer storytelling
M / 05
Packaging & Print
Product packaging, technical manuals, point of sale
M / 06
PR & Press Relations
Magazine features, TV appearances, event presence
M / 07
Customer Communications
EDM, lifecycle messaging, after-sales loyalty
M / 08
Social Marketing
Formal training in behaviour change, applied in practice

Approach

The unifying idea: marketing is about relationships, not noise. In a specialist business with a global reputation, every customer interaction compounds, and the work is less about volume than about getting each touchpoint right. Customer trust is the actual product; the rest is logistics around it.

Social marketing as a discipline frames this nicely. Borrowed from public health and behaviour change, it puts the audience and their context first, then designs interventions (read: campaigns) that move people. That is the lens I apply, whether to a Facebook post or a fifteen-year brand arc.

  • Tenure
    20+ years, ongoing
  • Org type
    Specialist family business, NSW
  • Channels
    Digital, social, print, TV, in-store
  • Training
    B.Psych.Sci. (Social Marketing Major), UoW 2019
  • Recognition
    Worldwide 4WD community reputation